Dexter, the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for Quality Manager at our manufacturing facility located in Fremont, Indiana. 

Headquartered in Elkhart, Indiana, Dexter employs over 3,800 people throughout the U.S. and Canada, operates 18 manufacturing facilities, and distributes trailer parts and accessories through over 30 company-owned distribution locations.  Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

For more information about our company, access Dexter's web site at www.dextergroup.com.

The Quality Manager reports directly to the Plant Manager and is responsible for administering and building upon the established quality systems and quality culture.

Primary Duties and Responsibilities:

• Advise on provisions to minimize quality issues
• Develop and implement required quality documents
• Perform regular process audits
• Drive root cause and corrective actions – Must own and lead the quality process
• Work with Engineering and Production to address any internal quality concerns and corrective actions
• Prioritize quality improvement activities
• Utilize quality improvement training, activities, and policies
• Manage all documentation and reporting requirements for the quality system
• Develop performance improvement targets for quality
• Conduct customer surveys to solicit feedback
• Perform statistical analysis and data analysis
• Perform gage calibration, product testing, and maintain records
• Participate in quality audits
• Demonstrates hands on mechanical capabilities, problem solving, leadership, conflict management, and team building skills in productive team environment
• Develop reports of product conformance
• Other duties as assigned

This position requires a Bachelor’s Degree or Associates Degree in relevant field including Mechanical Engineering, Quality, or comparable discipline and at least 5 years of Quality experience; or an equivalent in combination of education and experience.  Qualified candidate will have experience in manufacturing operations, assembly, and test suspension products.

• Experience working in organizational culture that employs Six Sigma, Toyota Production System, Kaizen, or other lean manufacturing methodologies. ISO or TS experience highly desirable
• Willingness to work flexible shifts and extended hours as necessary to support production needs
• Exceptional problem solving and decision-making abilities, including the application of statistical process control to manufacturing processes (e.g., control charts, gage R&R studies, etc.)
• Excellent communication skills (verbal and written).
• Ability to use basic hand and measurement tools
• Computer literate (MS Office, database, and statistical software)
• Must have a can-do attitude combined with a high energy level